Stockholm's first e-strategy was formulated in 2001. It was set out in eight areas:

The City e-strategy was evaluated in 2005 and 2007. As it turned out to be successful, a new strategy was set up: the so-called e-Government Strategy. This strategy is supposed to improve internal efficiency, external efficiency and improve living conditions in the city. An important aspect of e-Government is how citizens, visitors and enterprises can access e-Services. By providing citizens with internet access, they aim to improve the accessibiilty of the e-services. Today around 80% of all citizens already have access to a computer with an Internet connection.

Today's main challenges are related to the design and use of a universal infrastructure to support development and delivery of integrated services to citizens and the administration. One of the most important challenges is about information resources as a common asset and the raw material for on demand e-Services.

The e-Government services range from the delivery of permits to the application for schools. Addresses, news, information, agendas and maps are updated regularly in order to serve the Stockholm citizens. As the electronic identification of citizens has become increasingly important as a result of the spread of e-Services, more attention is also given to the the use of e-ID.

Stockholm is not the only European city successfully implementing e-Government strategies. The Barcelona City Council and EUROCITIES published a report called 'E-government city models: cases from European cities' in which European success-stories are told.

City of Stockholm
infointernational@stadshuset.stockholm.se

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Urban Policy > Economy knowledge & employment

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