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Shelter Inclusion Project
Introduction
The Shelter Inclusion Project, set up by Shelter and Rochdale Metropolitan Council, works with households in Rochdale that are homeless or at risk of homelessness as a result of reported anti-social behaviour.
Problem
The project provides a package of support to families, couples, and single people who are having difficulty complying with their tenancy agreements because of reported anti-social behaviour, or who are homeless as a result.
Description
This report:
  • evaluates the Shelter Inclusion Project;
  • outlines the support offered by the project;
  • profiles the service users, providing demographic information and information about support needs;
  • details the types of anti-social behaviour that the households were involved in; and
  • outlines the interim outcomes of the project.
The research was carried out by the Centre for Housing Policy at the University of York.
Approach
The project provides a wide range of practical, emotional and social support and interventions to households, including:
  • housing advocacy;
  • help with rehousing and setting up a new home;
  • helping with benefits and money management;
  • support with addressing anti-social behaviour issues;
  • practical assistance (such as decorating, gardening and repairs, providing goods);
  • limited financial assistance (eg providing decorating vouchers);
  • liaising with, and referring on, to other agencies;
  • general emotional support;
  • developing self-confidence, social skills and social activities;
  • support with health issues, particularly depression;
  • assistance with accessing education and training;
  • parenting advice and support;
  • addressing school attendance;
  • addressing children’s behavioural issues; and
  • fun days for households.
Results
The project provides a flexible, responsive and comprehensive service to users with often complex and high levels of support needs and through its work has successfully addressed anti-social behaviour through a host of supports and interventions. All households who left the service were said to have made good progress or some progress in addressing anti-social behaviour, and none of the key service-users who had been subject to actions for anti-social behaviour were still subject to these actions at the point of leaving the service.
Beneficiaries
Households in Rochdale (Greater Manchester) that are homeless or at risk of homelessness as a result of reported anti-social behaviour.
Resources used
The project employs a Project Manager, four Support Workers (two full-time and two half-time), two Children and Young Persons Workers (job share), a Children and Young Persons Service Team Leader and administrative support.
Financing
The project has an annual budget of approximately £300,000.
Contact info
Shelter
Phone: +44 207 505 2000
info@shelter.org.uk
Project start date
01/10/2002
Links
ShelterCentre for Housing Policy at the University of York

Shelter Inclusion Project: two years on (PDF, Eng, 194KB)

Document type
case
Themes
Urban Policy > Housing > Housing policy
Keywords
Homelessness
 


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