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'A two-edged sword' - a research on the attitudes of Helsinki citizens toward video surveillance
Introduction
In this study the researchers deal with the aspects, experiences and opinions of Helsinki citizens on video surveillance. The study answers to following questions: What kinds of feelings does the video surveillance arouse? What do people think about the way it is implemented?
Description
The study is a sort of "attitude barometer", and has six purposes:
  1. To answer the question: how video surveillance promotes security and whether it contains elements that cause fear
  2. To view the limits of surveillance: what they are like today and what people think they ought to be like
  3. To study whether, according to Helsinki citizens, increasing electronic surveillance fulfils its purpose and what kind of effects it is expected to have on various types of crimes
  4. To discuss a few social issues relating to the protection of people's intimacy and the threat of a "surveillance society"
  5. To view people's attitude vis-à-vis the use of camera videotapes for various purposes ranging from crime investigation to TV entertainment
  6. To look at the transparency of video surveillance, information about it and the public debate on it
Background information
In Finland, speed cameras along roads and security cameras in taxis have stirred the most lively debate. But in other public and semi-public places, too, electronic surveillance is increasing. Finland has had relatively little research in video surveillance.
Finland is one of Europe's most surveilled countries. It would seem obvious that technological and economic progress have caused the increase in video surveillance. Yet there has been no real debate on whether this surveillance is really needed. Nor has increased surveillance been justified by increasing insecurity.
Methodology
The empirical research material consists of a questionnaire addressed to 16-69 years old Helsinki citizens. A random sample of 2000 people was taken, and their address data were provided by the Finnish Population Register Centre. The questionnaire was mailed in November and December 2001. The number of approved responses was 1240, which gave a response rate of 62 per cent.
Conclusions
In many respects, respondents thought video surveillance was a useful and good thing, but more critical voices were heard as well. It was usually considered useful and needed for crime prevention and investigation. The fact of being surveilled was also experienced as something mainly positive that improved your security. A minority felt it was embarrassing or annoying to be watched by the cameras. A clear limit was drawn between the kinds of places where surveillance was felt appropriate, and a great majority was against the use of surveillance tapes for entertainment purposes.
70 per cent of respondents felt that surveillance cameras were useful for crime investigation and 58 per cent believed cameras also prevent crime. So by and large, people tend to have a fairly favourable view of how video surveillance influences crime.
The findings are well in line with what is called common sense - surveillance is a good thing as long as it is used sensibly where it is most urgently needed. But there ought to be clear limits and game rules for surveillance: society should regulate it and guarantee a reasonable degree of intimacy at workplaces, in the housing environment and even in the public urban space. And authorities should ensure that surveillants are surveilled, too, and that cameras are not misused.
Contact info
City of Helsinki Urban Facts, Research Unit
Ms. Hille Koskela, tel. +358 40 732 7325
Publication date
16/10/2003
Researcher
Hille Koskela and Martti Tuominen
Article info
ISBN: 952473138x
ISSN: 1455724X

Links
City of Helsinki Urban Facts, Research Unit

‘A two-edged sword’ - summary (PDF, Eng, 80 KB)

Document type
research
Themes
Urban Policy > Security & crime prevention > Crime prevention
Keywords
Camera surveillance
 


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