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Planning and engaging with intercultural communities: building the knowledge and skills base - UK
Introduction
Offers advice on how the new planning for intercultural communities can proceed, emphasising the importance of skills for effective engagement.
Description
Aims to try to translate the idea of cultural competence into practical ways of working for professionals in the field of planning and developing sustainable communities. Looks at approaches to public consultation and emphasises how effective engagement can contribute to intercultural participation and community cohesion.
Background information
The project came about in response to various factors: the Egan Review on Skills for Sustainable Communities; a new planning culture highlighting public involvement; calls for cultural competence skills; embracing of cultural diversity in neighbourhoods; intercultural engagement; and recognition of the diversity advantage of cities.
Methodology
The researchers produced four exercises for developing a culturally competent approach to planning and development – understanding change, understanding culture, managing conflict, and thinking and planning culturally. The views of a wide variety of local authority officials were sought, regarding consulting/engaging with diverse communities, building community cohesion, and their perceived barriers to effective consultation. Uses case studies of how specific skills can be applied to encourage intercultural community engagement and cohesion: inclusive visioning, project management, leadership in sustainable communities, breakthrough thinking and brokerage, team and partnership working, financial management and appraisal, stakeholder management, communication and conflict resolution.
Conclusions
Presents twelve principles of good practice in intercultural community engagement:
  • establish clear ground rules;
  • apply honest intention to the process;
  • build engagement over a long time;
  • inform and involve all those who have a right to participate;
  • ensure communication and publicity is inclusive;
  • use methods of involvement which are relevant to the communities concerned;
  • train community members in planning and engagement techniques;
  • identify resources to support the process;
  • resolve conflict;
  • ensure positive staff attitudes;
  • encourage consultation to contribute to building cohesion;
  • communicate regarding outputs and outcomes.
Contact info
Academy for Sustainable Communities
Phone: +44 (0)113 394 4630
enquiries@ascskills.org.uk
Publication date
01/09/2006
Researcher
COMEDIA - Margie Caust, Karina Berzins, Tom Fleming, Mandeep Kandola, Alyas Khan, Charles Landry, Phil Wood
Links
Academy for Sustainable Communities

Planning and engaging with intercultural communities (PDF, Eng, 1.5 MB)

Document type
research
Themes
Urban Policy > Social inclusion & integration
Keywords
Integration of social groups
 


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