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“Quartiersmanagement has been a success story for many individuals”
08-05-2008

“Quartiersmanagement has been a success story for many individuals”, says Thomas Knorr-Siedow of the Berlin-based ‘Institut für Regionalentwicklung und Strukturplanung (IRS). ‘Quartiersmanagement’ or neighbourhood management, is a special policy created in the German capital, to prevent the city from falling apart on the scale of neighbourhoods. “Even after two decades, post-unification Berlin is still characterised by striking contradictions. On the one hand, the city is happily taking on the new role of a national capital and a modern city of knowledge, characterised by new forms of wealth generation in the tertiary sector of the economy. However, at the same time hundreds of thousands of old industrial jobs have gone. As formerly neglected districts are gentrifying, others nearby are accumulating those who are the losers of the rapid urban modernisation that is beneficial primarily to newly emerging upper classes. Spatial as well as social peripherisation therefore form a concrete threat”, Knorr-Siedow states.
How are these issues addressed? What role does Quartiersmanagement play?
Because the city could not afford the generous investments into the improvement of private rental housing anymore, public policies concentrated on enhancing neighbourhood structures were introduced. ‘Quartiersmanagement’ is an example of such a policy. In total, 33 areas of neighbourhood management were introduced. “The central elements of the joint policy approach of the city government and the districts were public infrastructure, socio-cultural centres, physical improvement of the environment and the establishment of public-private partnerships. Neighbourhood management agencies were also established. They are responsible for improving communication between different actors. This is established through the organisation of collaboration, building communicative links between different social groups and training people to cope.”
What are the main barriers to implementing Quartiersmanagement? Has it been successful in Berlin?
“At the beginning, expectations were too high. It was hoped that local action could overrule global economic influence.” However, it turned out that local action alone was not enough. Knorr-Siedow stresses that both local and national politicians and administration must be very committed. Nonetheless, Quartiersmanagement has succeeded on a structural level according to Knorr-Siedow. “The policy implies a turn towards positive neighbourhood development. Overall the development ‘climate’ of neighbourhoods improved, which opened up opportunities for the future. Even though the numbers may not be overwhelming, Quartiersmanagement has been a success story for many individuals.
How are citizens involved in Quartiersmanagement?
“Inviting residents to debate local development has become common practice. But it is even more important to let residents decide about the local future. In all neighbourhood management areas, funds are earmarked for a number of small local projects of up to approximately 20.000 Euros. These projects range from physical to educational and cultural plans. Decisions upon such projects are taken by a neighbourhood jury, in which the residents and their organisations are the majority. Neighbourhood managers and public administrators are turned into ‘enablers’. Many districts get citizen budgets which allow the direct participation of residents in the improvement of the quality of their neighbourhoods in the future.”
In general, what lessons can be drawn from the Berlin experience?
“It works! But not without the persistent commitment by politicians and administration. Residents are often much more clever and careful in working with public funds than thought and implied in policy debates. Quartiersmanagement needs a structural openness to be able to adapt to the changing context of precarious neighbourhood development. A variety of models of neighbourhood management has evolved over the years. These range from rather traditional and administration-guided forms of Quartiersmanagement to a strategy of involving strong partners such as municipal housing companies. However, this new form of extra-administrational communication between ‘system’ and ‘lifeworld’ takes time. Trust needs to be built up in the neighbourhood.”
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