EUKN - United Kingdom - Guide to successful tenant participation

Guide to successful tenant participation - UK

Introduction

Provides assistance to housing organisations seeking to engage with tenants by setting out a series of checklists for tenant participation, practical advice and good practice briefings

Description

Provides information on strategies and levels of tenant participation, monitoring and evaluation, resources, training and support for staff and tenants. Advises on engaging with ethnic minorities, tenants in rural areas, groups of tenants, and individuals. Discusses practical techniques to promote and improve the process of tenant participation. Includes six case studies demonstrating different approaches that landlords and tenants have taken to improve and support tenant participation.

Contact info

Communities Scotland
Anne Cook (Team Co-ordinator, Tenant Participation Development Team), tel. +44 131 479 5317

Publication date

01/10/2005

Article info
Author: Communities Scotland

Links

Visit the Communities Scotland website

Guide to successful tenant participation (PDF, Eng, 1.1 MB)

Document type

policy

Themes

Urban Policy > Housing > Housing management

Keywords

Tenant management